The voice control on the XR15 remote doesn't work. Set the TV input to the input connected to the Xfinity TV Box. Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. So, we advise not to reset this Xfinity remote unless you know how to set it up again. Press 9-8-1. Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. I’ve tried pairing the old remote (XR11) after unpairing it from my previous box, and that didn’t work. At first I thought this didn't work at all. The TV will show "Listening" and then after a second, "Press and hold again". So two different remotes have the same issue with this one box and both remotes work fine with another box. The X1 Voice Remote Overview Introducing the X1 Voice Remote. I can control the cable box if I point it directly at the box (PITA since my box is in an entertainment center) but I cannot use the voice control or the RF. But around 10% or 20% of the time when I press the voice button it makes an error sound instead of the usual beep to tell you to begin speaking. The LED will turn from red to … Remote works perfectly otherwise. Press and hold the xfinity and Info buttons for five seconds. Pair the XR15 Remote to a TV To use your XR15 remote to control your TV (including power, volume and input), follow these steps: While the TV is on, press and hold the xfinity and Mute buttons on the remote for five seconds until the remote light at the top changes from red to green. If all the above methods are not working, then you can try resetting your Xfinity box. Yeah, could just be a bad remote. 4. This is insanely frustrating. If it matters, it's the family room TV with the XG1V3 DVR box. Have to hold Xfiniti and info buttons down simultaneously. I swapped out the remote from another Xfinity box in the house and still have the problem just with this one TV. Be sure to point the remote at your equipment during setup. Thanks I'll give it a try when I get home tonight! Step 3: Test the remote to confirm that it controls your TV Power and Volume functions as expected. You can do that by … Fast-forwards Xfinity On Demand and recorded programs. Enter the first five-digit code listed for the TV manufacturer. If you're still having issues, perform a factory reset: Simultaneously press and hold the A button [triangle] and the D button [diamond] until the status light on the remote changes from red to green. 1. 4352 Comcast XR15 Remote 2015. (Note: not all Xfinity On Demand programs support fast-forwarding.) To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. This takes about five seconds. edit: nevermind, found it. In this video I demonstrate how to program your new xr15 remote control to your television. Should you experience further issues, please create a new post. Push your Microphone button to tell your remote to listen to you. The Xfinity X1 (X11 and Xr15) remotes are designed for the Xfinity cable TV, internet telephone and wireless service. Voice Remote. Method 2: Resetting the Xfinity Box. There can be a chance of the remote and device (box) not communicating well. Only from [BCB:148:XF.EN_US:ECB]. The X1 Voice Remote (models XR11 and XR15) from XFINITY is a remote control that allows XFINITY X1 customers to find what they want faster by using voice commands to change channels, search for shows, get recommendations and more. Once this is complete, you can retry pairing your XR15 remote. I have the XR-15 UQ remote and most of the time it works perfectly. Press and hold SETUP until the LED turns GREEN. The LED on the remote will change from red to green. Then hold “setup” again until the light turns green then press “xfinity” - follow the prompts to re-pair the remote to your box and tv and see if that works at all. See it. This is brand new, only had service a month, battery is 100% and I restarted and reset the DVR to no avail. Forum discussion: This Comcast Voices blog post today mentions, and has a photo of, the "e;forthcoming new remote"e; - the XR15 voice remote for X1: Red Dot Award Recognizes Comcast … XR15 Remote gives error sound when pressing Voice button. For X1 DVR, after rewinding live … Press 9-8-1. Press question mark to learn the rest of the keyboard shortcuts. Try holding “setup” until the light on the remote turns green then press 9-8-7. For detailed instructions on how to do this please click on this link. Here is how to power it on for the first time. The XR11 remote in the bedroom on the satellite box works fine with voice. I press the mic button (kudos for not being always on BTW), the light turns blue on the remote but there is a "chirp" from the remote and the listening overlay does not pop up on the screen. That info is for the XR11 remote. 2. This post is now closed. If you have an XR15 voice remote on hand, you may observe that you do not have a Setup button. Then hold “setup” again until the light turns green then press “xfinity” - follow the prompts to re-pair the remote to your box and tv and see if that works at all. XFinity Comcast XR15 Voice Control Remote for X1 Xi6 Xi5 XG2 (Backlight) ... My Xfinity XR5 and my TV remote stopped working at the same time, so I bought this replacement. Pair Your Remote for Voice Control. But this was a great decision, no more fighting over one remote and just like the original after it … Press and hold the A button and the D button. Step 2: Using the digit keys on the remote, enter the code shown in the CodeFinder on this web page. These remotes come in different models that are suited for different TVs on the market today. For a better experience, please enable JavaScript in your browser before proceeding. View and Download Comcast XR15 start manual online. JavaScript is disabled. level 2. It may do this 2 or 3 times in a row and then finally make the standard beep sound and then accept my voice command. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light... Press 9-8-1. Press the Xfinity button. Press and hold the Setup button. XR15 Voice Not Working- Remote gives beep or tone. Only from XFINITY. Try holding “setup” until the light on the remote turns green then press 9-8-7. Press 9-8-1 on your remote to complete the factory reset. Since the old remote fell between the crack in the couch we ordered a back up and of course found the original remote a day after ordering this XFinity Comcast XR15 Voice Control Remote. If it doesn't have a Setup button (XR15): Turn on your TV. Follow the instructions to pair your Remote for Voice Control. Hi /u/SgtBaxter, the remote sounds like it just need to be re-paired to the cable box. Introducing the Voice Remote. Press J to jump to the feed. Watch a video to learn how to set up your XR15 Voice Remote. You can use a few simple commands to get the most out of your new remote. Our community is your official source on Reddit for help with Xfinity services. The LED will blink blue three times to indicate that the remote was reset. Factory Reset a Remote Without the Setup Button. Just started yesterday. While they are excellent for the most part, there have been some reports of Xfinity Xr15 voice remote not working. The problem: The remote works through IR, but not RF. Meet Your Remote. If you still need assistance please reach back out to me here. The LED will blink blue three times to indicate that the remote was reset. For example: Key presses not working. If you have problems with your services, our experts are here to solve them. The Reset Xfinity remote XR2 process may fix many problems. Voice Remote. Press and hold the xfinity … Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. That’ll default it. Yeah, could just be a bad remote. Unlike most remotes, the Comcast X1 has voice capabilities. I do not remember the chirp when voice control worked. Wait for the Voice Remote light to change from red to green. Say it. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. If you have questions about your services, we're here to answer them. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Wait, which button is setup? I also provide codes for the more popular televisions. Then I looked up help online for my Sharp Aquos. That’ll default it. How to Turn Off the Voice on Disney Plus; ... keep in mind that this remote may not work afterwards until you reprogram it. Use Voice Control to search for networks and shows, set DVR recordings, and get recommendations. In such scenarios, you can try out the following steps: Step 1: Hold both the Xfinity and Info buttons on your controller for at least five seconds and wait for the Voice Remote light to change from red to green. Seems like the problem is with this particular box. 3. XR15 remote control pdf manual download. The XR15 remote doesn't have a setup button. Follow the TV on-screen instructions to enter the 3-digit code that appears. Skips forward 24 hours in the X1 On-Screen Guide. Here are two ways to reset your box. Learn two ways to fix most problems with the Xfinity Voice Remote. Turn On Your Remote Your remote arrives with the AA batteries already installed, but not activated. Welcome to the Xfinity community! The XR15 doesn't have a specific "setup" button like the XR11 does. The LED will blink green twice to indicate that the remote was reset. Press more than once to fast-forward 2x-5x faster. Step 1: Press and hold Xfinity and Mute buttons together for 5 seconds until the LED turns GREEN. Tvs on the remote and device ( box ) not communicating well press and hold Xfinity and buttons! The keyboard shortcuts experience, please enable JavaScript in your browser before proceeding answer.. Matters, it 's the family room TV with the Xfinity X1 ( X11 XR15! 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